By signing up to our site you need to agree to the following terms and conditions.

1. Although we take the utmost care when making your bear, ultimately the quality of the bear is dependent on the fabric we receive.
2. No refund is possible on bears as we cut the supplied garments into a pattern and thus cannot return the garment in it’s original state.
3. Bears will be put into our production queue as soon as we receive your garment.  Shipping is done the day after completion .  (Please contact us for a projected completion date. )